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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I forgot my password, on my Tmobile phone theh restarted my

Customer Question

i forgot my password, on my Tmobile phone theh restarted my phone,and because I dont know the password ***** phone has locked me out
JA: When did you last reset your username and password?
Customer: 5 months ago
JA: Have you installed any updates recently?
Customer: yes oniy what pops up
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: Computer
Expert:  Michelle replied 24 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 24 days ago.
I forgot my google password ***** the tec rebooted my phone now I can not use my phone at all because i dont know the google password, its my only source of contact, my job calls me on it daily
Expert:  Michelle replied 24 days ago.

is it the phone pin you forgot or google password?