Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Pc keeper Antivirus?
What is the problem you are facing with it?
PC keeper has hijacked your web browser.
What have you tried so far to fix it?
Do you want me to check the problem using secure remote access and fix it for you.
my apology for the delay i was hit out of internet access for some time.
I have been waiting for you to be online and communicate.
Let me know when you are ready.
boot the computer to safe mode and uninstall pckeeper. let me know once done.
Power off the computer and wait for 60 seconds turn the computer on as it turn on and you see display on the screen immediately press the F8 for few times it will open windows advance menu use the arrow key to select safe mode and hit enter.
let me know once you are in.
you are in windows 10 computer correct?
From the sign-in screen