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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Ereader will not accept my password, ago, no, no

Customer Question

my Ereader will not accept my password
JA: When did you last reset your username and password?
Customer: long ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

I'm sorry about the issue. What kind of password ***** ***** kobo ereader asking for, such as Wi-Fi / wireless password, or account password, or ereader's login password, etc.?

What's the exact error or message?
Does it let you go to menu / Settings on your ereader?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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