Hi,I'm sorry about the issue. What kind of password ***** ***** kobo ereader asking for, such as Wi-Fi / wireless password, or account password, or ereader's login password, etc.?
What's the exact error or message?Does it let you go to menu / Settings on your ereader?Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,