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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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E a problem I just started a new account but my activity

Customer Question

e a problem I just started a new account but my activity list isn't here I should be showing about 18 items
JA: Have you contacted anyone about your account?
Customer: No im disabled a find it hard to navigate through here
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 7 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 7 months ago.

IM not quite understanding what your issue actually is.

The MY ACTIVITY list can be erased, and/or cleared. Which would cause it to show nothing.

Also, when you say that you started a new account......WHAT TYPE of account are you referring to?

There are literally millions of different accounts that can be created online....and we MUST be very specific to get any type of resolution to work.

.

So...i suggest we do a Remote Session....that allows me to connect to your computer.....and assist or do the task for you, that needs to be done, to resolve the issue.....if it CAN be resolved.

.

That will be the best way to help you.

Customer: replied 7 months ago.
Hello anyone there
Expert:  Quiksilver07070 replied 7 months ago.

Yes im here

Expert:  Quiksilver07070 replied 7 months ago.

I had suggested we do a remote session.....that allows me to connetc to your computer........do you have the time to do this now?

Customer: replied 7 months ago.
I had 2 normal ebay accounts mgw211@ optusnet and mgw(###) ###-####I forgot the passwords and could not get into either account so my daughter set up a new account***@******.*** but my activity account is no where to be found so how do I do feed back or check the item is on its way
Expert:  Quiksilver07070 replied 7 months ago.

Okay....so you ARE logged into Ebay currently?

Because if you are NOT logged in, then the account activity will NOT be shown.

So....you MUST ne logged into Ebay before the account activity will show.

.

I dont think you are logged in, or you are logged in under the wrong account.

.

Keep in mind that if you ordered somethign using your OLD account (mgw211@ optusnet and mgw(###) ###-####).....it wont be shown on the NEW account (*****@******.***).

Expert:  Quiksilver07070 replied 7 months ago.

I really need to be able to SEE your screen to help you in the best capacity.

.

WE do this all the time....and is called a remote session.

It might take a bit of time to complete though.....so you do need to have about 15 to 30 miuntes of time available......can we do this now?

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