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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ble to log on to my e-mail,what can I do? No I haven't, is

Customer Question

ble to log on to my e-mail,what can I do?
JA: Have you tried having password ***** directions emailed to you?
Customer: No I haven't, is it worth a try?
JA: Have you installed any updates recently?
Customer: yes, Norton security setup
JA: Anything else you want the computer expert to know before I connect you?
Customer: Service very slow,when I go to log on I get a gray square with a frown face
Submitted: 28 days ago.
Category: Computer
Expert:  Martin replied 27 days ago.

Hello, how are you?

Which email service are you using?

For example: AOL, Hotmail, Yahoo, Gmail