How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot find Microsoft word on my computer, hp, windows 10,

Customer Question

I cannot find Microsoft word on my computer
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: hp, windows 10
JA: Have you installed any updates recently?
Customer: don't know
JA: Anything else you want the computer expert to know before I connect you?
Customer: Am not certain I have ever had Microsoft word on this computer
Submitted: 27 days ago.
Category: Computer
Expert:  Byron replied 27 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Word may have come in a trial version on your computer. There are a couple of ways

to determine that. Right-click on the start menu button and select Run.

The Run box will open.

in the text area type: winword.exe and click OK.

If you have Word on the computer, it will open.

If it can't be found then it's not installed.

Expert:  Byron replied 27 days ago.

If you would like a free substitute for Microsoft Office you can download Open Office from here:

https://www.openoffice.org/download/

Like Microsoft Office it has a word processor, spreadsheet and presentation software

similar to Word, Excel and Powerpoint and more.