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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot open my account. I do not remember the pass word

Customer Question

I cannot open my account. I do not remember the pass word and cannot remember the date opened
JA: Have you contacted anyone about your account?
Customer: I do not know who to contact
JA: Have you installed any updates recently?
Customer: I tried but I do not need access to any other devices, I have no cell phone, lap top, etc
JA: Anything else you want the computer expert to know before I connect you?
Customer: I want to keep the same email address
Submitted: 30 days ago.
Category: Computer
Expert:  Cris replied 30 days ago.

Hi, thanks for using JustAnswer.com I am Cris.

Expert:  Cris replied 30 days ago.

Can you tell me what account you cannot access?