Hi there and welcome
Can you within firefox, click on this link please
Then click on Refresh Firefox
Once done, tell me if you still get the messages please
Just to inform, your payment failed for the remote assistance (usually your credit card company blocking it)
Can you tell me a site you are getting this error on please?
Can you press the windows key + R
Delete all files and folders listed (skip any files windows says are in use)
Once done, restart the computer and tell me if you still get it please.
ok, do the following in Firefox please
In the address bar, type about:config and press Enter.
Tell me if it then stops it please
ok, then search for the preference dom.max_script_run_time.
Right-click on it and choose Reset.
The amount is for this question and service I am now giving you.
Remote access is an additional cost
It is still in about:config
When did this problem first start?
ok, I want to do a system restore please.
To do this, close all programs.
Press the windows key + X and click on Control Panel
click System and Security
Then click on System
Then System Protection
Then System restore
Choose a date before this problem occurred.
Let it complete and tell me if it now functions correctly please
ok, this was just a system restore
What happens when the computer tries to start?
ok, so it looks like a hard disk was causing this problem
Under advance options what options do you get?
ok, choose system restore, choose the last restore point and tell me if it then starts please
ok, there is hard disk issues and it is leading to this.
Do the following please to repair any corruption
Press the windows key + X and click on command prompt (admin)
A black window will open.
Type in it
press enter and when it has completed, type in
It will give a message "the type of the file system is NTFS cannot lock current drive.
chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.
Please note, while this normally only takes 10 minutes to run, it can take at times number of hours if windows encounters many issues. If this is occurring it is critical to let this complete as it means you have corruption on the hard drive that it needs to fix. Even if it looks like the scan is not progressing, it is, please just let it run to completion. Windows will then start when it has.
Then check for the issue please
yes you need to choose command prompt (admin)
how did it go? As it an take many hours to completing depending on the issues it finds and needs to repair