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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recentlu and do have att but it stopped working and i

Customer Question

i recentlu and do have att but it stopped working and i cannot get my yahoo mail i do have a universe att account i now i cannot get yahoo mail
JA: How long have you had this issue with your Yahoo account?
Customer: two says ago after i made a computer download
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 22 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 22 days ago.

Hi,

I'm sorry about the issue. Is there any error or message when accessing your yahoo email address?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm the full email address you need help with?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 22 days ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,