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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17556
Experience:  5 years as Network Admin, 10+ years of IT support
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How do I download skype? I download it and the camera does

Customer Question

how do I download skype? I download it and the camera does not work at all
JA: What kind of computer do you have?
Customer: Lenovo chromeboook
JA: Have you installed any updates recently?
Customer: It is brand new. I just started the computer today
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

Unfortunately, video chat is not available for Chrome operating systems. Since it is not available, your camera will not work with Skype. The good news is that there is nothing wrong with your computer setup but the bad news is that you cannot do video chats with Skype.

If you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 5 months ago.

I am checking back up on your about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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