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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Flix thru my DVD Bluetooth player It said to push the WPS

Customer Question

flix thru my DVD Bluetooth player It said to push the WPS button on the router There is no WPS button on router
JA: What kind of computer do you have?
Customer: Mac
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Computer
Expert:  Randy Computer Tech replied 25 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

When the router does not have the WPS feature you will need to connect the player using the Network key for your home wifi.

What is the model of your dvd player?

You can reply to me here by typing in the box below please.

Customer: replied 25 days ago.
Sony
Customer: replied 25 days ago.
What is going on
Why is there s fee?
Expert:  Randy Computer Tech replied 25 days ago.

okay, thank you.

Do you know your home wifi network (ssid) name and wifi (security key) password?

Customer: replied 25 days ago.
No
Expert:  Randy Computer Tech replied 25 days ago.

okay, what is the brand/model of your router?

Expert:  Randy Computer Tech replied 25 days ago.

This is an online paid tech support service. Is that okay?

Customer: replied 25 days ago.
No it's not
Please delete charge
I will call my internet provider
I do not want a charge to my account