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My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
When the router does not have the WPS feature you will need to connect the player using the Network key for your home wifi.
What is the model of your dvd player?
You can reply to me here by typing in the box below please.
okay, thank you.
Do you know your home wifi network (ssid) name and wifi (security key) password?
okay, what is the brand/model of your router?
This is an online paid tech support service. Is that okay?