I'm sorry about the issue. When did this issue first occur? Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
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I can fix the attachment issue and any other computer issue you have; we guarantee our service. Thank you,