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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I used to have a Skype account, not used for 2-4 years. I

Customer Question

I used to have a Skype account, not used for 2-4 years. I just downloaded the latest version of Skype for Mac (I have a MacBook pro), but I'm completely confused on what to do next. I need to try to use it in 30 minutes or so. Could someone please call me and walk me through it? Thanks. Margaret Warner(###) ###-####
JA: Just to clarify, how old is your MacBook Pro and what operating system are you running?
Customer: It's a MacBook pro 2012. my operating system is OS Sierra Version 10.2
JA: Have you installed any updates recently?
Customer: fairly recently. i'm a week or two behind
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, thanks...
Submitted: 26 days ago.
Category: Computer
Expert:  Sudipto replied 26 days ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 26 days ago.

If you wish then, I can directly connect to your PC and help you configure Skype.