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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to delete all of my files in SKY DIVE as my documents

Customer Question

I need to delete all of my files in SKY DIVE as my documents are going into Sky Dive when I save them and I am getting messages that I have little memory left. My computer was checked over recently (3 days) and I was told the message is because I have my Sky Dive full.....please help me.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: my computer is a HP Pavillion Touch Smart 23. The last version of software was put into my computer with no permission from me....so I am stuck with it. It seems OK tho. Please help me.
JA: Have you installed any updates recently?
Customer: Yes, whenever I receive a message I download them into my computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only when I have listening to something, I hear two people talking. If you should find my SkyDive, I want to look at my documents as I want to save some.l
Submitted: 23 days ago.
Category: Computer
Expert:  Tim replied 23 days ago.

Hey there, I'm Tim and will be assisting you....do you mean sky drive?

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