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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I want to add already existing Kaspersky to my other

Customer Question

I want to add already existing Kaspersky to my other laptop.. UCMYT AH4US U11MQ UQRMG
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: ASUS NOTEBOOK. Windows 10
JA: Have you installed any updates recently?
Customer: Not yet.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 28 days ago.
Category: Computer
Expert:  John replied 28 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.I will try my best to help you.Could you please provide the following details.

To clarify are you trying to transfer your existing kaspersky to a new computer ?

Did you purchase this kaspersky online also is a multiple license kaspersky ?

Thank you

Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 28 days ago.

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

Expert:  John replied 27 days ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Michelle replied 25 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know if you need any help.