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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In Microsoft solitaire collection when the ad comes before

Customer Question

In Microsoft solitaire collection when the ad comes before start the game, it sticks, slows, then drops the entire game. what gives?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: HP 2000 notebook, windows 10. It was fine yesterday. It also opens xbox store and explorer
JA: Have you installed any updates recently?
Customer: yes, unistalled solitaire collection and reinstalled it, plus update things in xbox.
JA: Anything else you want the computer expert to know before I connect you?
Customer: can't think of anything
Submitted: 23 days ago.
Category: Computer
Expert:  Richard replied 23 days ago.

Hi there and welcome

Can you tell me please the version of windows you are using?

and are you getting an error when the game drops?