For Online Computer Support, Ask a Computer Technician
Hi there and welcome
For which account do you not remember you passwords for?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
ok, but what is the email of the account you forgot the password *****?
ok, first, can you try to reset the password ***** the gmail.com account here please
And for the yahoo account, try to reset the password ***** please
Let me know the results
For Chrome though, you can still use it, just not sign in. So you can just add a website address at the top and it will then work.