Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Reset your password
If you forget your standard Money password
If you forget your standard Money password (not a Windows Live ID password), and your Money file is already open, you must type your old password, and then add a new one in the Password *****
However, if you forget your standard password ***** your Money file is not already open, there is no way to reset the password ***** recover your Money file. If this happens, you’ll need to create a new Money file and begin again.
Feel free to ask if you have any question. Ihope I’ve provided the information you were seeking.