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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to install Print Shop 22 Deluxe and my computer

Customer Question

I'm trying to install Print Shop 22 Deluxe and my computer tells me I need to add a new driver that will accept the program. I have Windows 7 and maybe that is why I need to get a new drier.
JA: How much experience do you have with this particular machine?
Customer: I've had this Laptop since August 2012.
JA: Have you installed any updates recently?
Customer: Yes, I up-date when ever I receive a message to do so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Can't think of anything at the moment. Thank you for asking.
Submitted: 27 days ago.
Category: Computer
Expert:  Michelle replied 27 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 27 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 27 days ago.

let me know the exact error message you get.