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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I added a list of donors that were given me by my office.

Customer Question

I added a list of donors that were given me by my office. These are mostly older people that have been donating to our school for many years. About 75% of that donor list had flawed emails. This possibly because most of these people are old. Because I had such a great bounce back I am unable to add or create new lists. When I tried last evening I received an opt--something message that I simply did not understand. How do I correct my issue?
JA: Just to clarify, what email service provider are you using?
Customer: I am using gmail and another server.
JA: Have you installed any updates recently?
Customer: I just started using Mail Chimp this last week. As to updates, no I have not installed any since I started with Mail Chimp. I did have success with three previous mailings.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Let's get started. I have two lists that are ready to be added. Both are somewhat short. Let's try to add both if possible. Thank you.
Submitted: 4 months ago.
Category: Computer
Customer: replied 4 months ago.
I am being asked to use "double opt-in forms". Why and what is this?
Customer: replied 4 months ago.
You ask if I prefer you securely connect to my device? Are you a MailChimp company? I do not know you?
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

Are you getting an error message when you try to import the lists?