I'm sorry about the issue. What's the model of your tablet?
Is everything working fine on your laptop?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Also, what's the make / model of your laptop?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,