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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Someone has put a virus or Trojan horse on my cp sayin that

Customer Question

someone has put a virus or Trojan horse on my cp sayin that they are Microsoft. can you help
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: it's a dell core 3 64 operating system
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just need help with this please!!!!
Submitted: 4 months ago.
Category: Computer
Expert:  Bryan replied 4 months ago.

Hi and thank you for your question.

Just to clarify, does this popup/alert show up when you open up your browser?

Please reply at the box below, and then we will continue further.

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