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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I HAVE TRIED REALLY HARD TO ACCESS MY EMAILS AND IT WILL NOT

Customer Question

I HAVE TRIED REALLY HARD TO ACCESS MY EMAILS AND IT WILL NOT LET ME DO IT AS IT KEEPS SAYING I NEED TO SIGN INTO TO GOOGLE IN WHICH I DO NOT BELIEVE I HAVE AND ACCOUNT WITH GOOGLE. I HAVE NEVER HAD THIS HAPPEN BEFORE AND I USED MY EMAIL JUST TWO DAYS AGO AND I HAVE KNOW PROBLEM GETTING MY EMAILS. I NEED HELP
JA: Just to clarify, what email service provider are you using for this account?
Customer: I AM USING GMAIL
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 28 days ago.
Category: Computer
Expert:  Cody replied 28 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 28 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?