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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to log in on my email address, I am not to good

Customer Question

I am unable to log in on my email address
JA: Have you tried having password ***** directions emailed to you?
Customer: I am not to good with the computer
JA: Have you installed any updates recently?
Customer: I think that is way I am having trouble
JA: Anything else you want the computer expert to know before I connect you?
Customer: just that I wou
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur? Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your full email address?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Pete replied 2 months ago.

Do you still need assistance with this question?