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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot send emails out, att, no email updates, My device is

Customer Question

cannot send emails out
JA: Just to clarify, what email service provider are you using?
Customer: att
JA: Have you installed any updates recently?
Customer: no email updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: My device is MacBook pro
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Is there any error or message when sending an email message?

When did this issue first occur?

Are you currently able to receive new email messages fine?

Does your email address end with @att.net?

Can you test going to the ATT.net website:

http://www.att.net

, then sign in your att email address if prompted, then see if you can test composing / sending an email message there.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

Can you click on the Apple logo / menu at the top, then click on About this Mac..., then tell me your Mac OS X version, such 10.6, 10.7, ...., 10.10, 10.11, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,