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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new Lenovo and I can not find Microsoft windows 10

Customer Question

I have a new Lenovo and I can not find Microsoft windows 10 in it.I thought that Microsoft was part of the deal. Bob
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: It is Microsoft but I can't find micro soft office
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think that is all I need to know.
Submitted: 25 days ago.
Category: Computer
Expert:  Randy Computer Tech replied 25 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.