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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16047
Experience:  5 years as Network Admin, 10+ years of IT support
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I got a new phone and I need a new pasword I don't remember

Customer Question

I got a new phone and I need a new pasword I don't remember mine .I need to travel with uber.please help me
JA: What kind of computer do you have?
Customer: a lap top dell
JA: Have you installed any updates recently?
Customer: m
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi!

Do you need help with your Uber account password?

Customer: replied 1 month ago.
Expert:  Josh replied 1 month ago.

Thank you for confirming.

To reset your password, click here: https://auth.uber.com/login/forgot-password

Fill out the information and follow the prompts.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 29 days ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 28 days ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Customer: replied 20 days ago.
I still can get into uber .They are asking for my e mail when I enrolled itPlease if I have to pay .forget it.thanks moo
Expert:  Josh replied 20 days ago.

This is a paid service. Do you wish to continue?