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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 34669
Experience:  Over 20 years of consulting to the IT industry
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I am getting this message when I try to open Outlook. It's

Customer Question

I am getting this message when I try to open Outlook. It's telling me to go to this site; I believe its giving me an error code of
JA: How long has this been an issue?
Customer: just within the week by the way I forgot the error code 78754
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please for which version of outlook you are using?

And what is the part of your email address after the @ symbol?

Thank you

Customer: replied 5 months ago.
Customer: replied 5 months ago.
Expert:  Richard replied 5 months ago.


I need the full part after the @ please

Customer: replied 5 months ago.
sorry its***@******.***
Expert:  Richard replied 5 months ago.


Click this link

Click Turn on

Then open Outlook and tell me if it now functions please.

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