I'm sorry about the issue. To reset your Apple ID password, please click on the Apple website below:
, then there, enter the email address associated with your Apple ID account
, then click on Continue, and follow the steps there in order to reset your Apple ID account password.
Please reply at the box below to continue. Thank you,
If there is still any issue, please let me know the model of your device.
- Do you also have a Windows or Mac computer?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,