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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just copied my music files to a flash drive. The drive has

Customer Question

I just copied my music files to a flash drive. The drive has music files but I cannot play them on my computer. I can look at the album but play is not functioning
I took the flash drive and tried iit in my truck with a usb port. It worked fine in the truck.Can you find the problem for me?
Submitted: 26 days ago.
Category: Computer
Expert:  Jason Jones replied 26 days ago.

Hello,
I am the person that will be helping you today.

What occurs when you attempt to play the music files from the flash drive?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 26 days ago.
I opened the media player and then selected the flash drive,i opened the music file, found a music file and tried to play it. I couldnot get the play to activate the song. also I couldnot drag the files over to make a play list. This flash drive will play in my truck stereo just fine
Expert:  Jason Jones replied 26 days ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 13 days ago.
Thanks but my son was over and ;looked into the problem so I don't need the remote access now.
Jim
Expert:  Jason Jones replied 13 days ago.

Hello Jim,

Thank you for the update.

- Jason