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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't get logged in to my email. It says "invalid

Customer Question

I can't get logged in to my email. It says "invalid password". However, I am using the PW I last used previously.
JA: Have you tried having password ***** directions emailed to you?
Customer: That won't help while get into my email
JA: Have you installed any updates recently?
Customer: No, but Windows 10 was automatically installed recently.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 28 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 28 days ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can you please confirm your full email address?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  IT Miro replied 28 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you still require assistance with the e-mail issue?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 20 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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