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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an alternate email address connected with my

Customer Question

I have an alternate email address connected with my Yahoo.com account and it has worked for years. All of a sudden I'm not receiving emails on that account and senders are getting a Daemon notice that the account is not valid. I'm still receiving messages on my regular yahoo.com account.
JA: Just to clarify, what email service provider are you using for this account?
Customer: yahoo
JA: Have you installed any updates recently?
Customer: I updated my iPad and iPhone with the new iOS 10.1.1 a couple of days ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Computer
Expert:  IT Miro replied 7 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 7 months ago.

Please tell me if the alternate e-mail address is also a Yahoo! e-mail address? Also, are you able to send e-mails using that e-mail address?

Thanks,

IT Miro

Expert:  IT Miro replied 7 months ago.

Please reply here, on this page.

Thanks!

Expert:  IT Miro replied 7 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 7 months ago.

Hello!

Let me know if you were able to receive my messages.