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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Keyboard is not working as well as the touchpad, help,

Customer Question

Keyboard is not working as well as the touchpad, help
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: Toshiba satellite and no I haven't had this problem before
JA: Have you installed any updates recently?
Customer: Automatically updates, last 10/25
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.

Remove the battery, then disconnect the power cord and any other externally connected devices and usb cables, then Press and hold the power button down for 60 seconds. Then reinsert the battery and try powering on normally by pressing the power button for a couple of seconds.

Let me know if any changes occur.

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