Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.
To clarify your laptop is in sleep mode and cannot turn it on am i correct?
What is the make and model of the laptop?
Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Reply using the box below
Is this ASUS Vivobook E200HA notebook?
I believe the battery in it non removable can you please check that which is located on the bottom of the laptop.
Does any of the light indicators on now or flashing also can you hear the fan spinning sound from sides of the laptop?
Is it power/battery light that is on also is the power adapter connected to the laptop now?
OK then which light is on,you can identify that by the symbol on it or above it
See if you can identify using this image : -
OK press and hold the power button for 5 seconds that will forcefully turn of the laptop then see any of the lights still on and then wait for 30 seconds and Turn it on and let me know the status.
Are the lights still on ?
Did you see my last reply?
Please try thisUnplug the battery charger then press and hold the power button for 60 seconds then release the power button.Now turn it on and check it again and let me know.
Still you cannot hear the CPU fan spinning sound from the laptop also it doesn't even show the Asus start -up logo ?
It seems like a hardware issue.
Can you connect this laptop to a external monitor and see if it shows anything on the external screen?
This most likely a hardware issue mainly the motherboard gone faulty to check it in detail you need to take it to a service center sorry about that.
Is this laptop still under warranty?
how old is it?
Did you see my last reply ?