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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I DD, HP, YES. DID UPGRADE TO WINDOWS 10, Just completed a

Customer Question

I DD
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: YES. DID UPGRADE TO WINDOWS 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just completed a malware scan and fix. Program asked for restart. Upon startup the computer asked for a password. I never had one. ITs. Asking for a outlook.com password. I DONT KNOW WHAT THAT IS
Submitted: 1 month ago.
Category: Computer
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the Outlook.com email address you see on your login screen?