My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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What version of windows does computer have?
Yes for Windows products and softwares.
For third party devices and softwares, you know, Windows won't always bring the latest drivers for third party devices. It depends on contract..
So i recommend, for third party devices and softwares its better to depend on Vendor site where you can find and download new updates
I don't know whether i have answered your concern..
If not, please make clear your concern so that i can better answer