My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
You can reply to me here by typing in the box below please.
What is the email address that you use for the adobe account please?
I have sent a reset link to that email***@******.*** you should receive an email in a moment containing instructions on how to create a new password. Check the email for the reset link, then follow the steps to create a new password.
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