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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Thank you Viet - when you did logout on 11/01 my had not

Customer Question

Thank you Viet - when you did logout on 11/01 my***@******.*** had not completely downloaded and it caused a malfunction. Had red alert sign at bottom of computer. Several hours later it wasn't there. It only had emails downloaded thru January. This AM I had time to deal with this but when I would click on an E it would automatically delete. Don't know what is going on with that E address. Also have had a few auto delete on my***@******.***. I would like you to help me internally.? I have been working on this since 9:00 AM today - thank you
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please click on the website below in order to connect with me remotely, then I can help you again:

http://www.justanswer.com/remotedesktop/join.aspx?Session=e3a38159-28a2-4e79-93fd-33811345ec53
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

I'm sorry; I'm not sure about the emails automatically being deleted, so let me open this issue to other experts. Please do not wait; you will get an email when there is a response from another expert. Thank you for your patience,