How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My yahoomail keeps putting mgyahoomail. I've tried to delete

Customer Question

My yahoomail keeps putting mgyahoomail. I've tried to delete it, but It won't delete. It should be just Yahoo Mail. How do I get the mg off?
JA: What's the make/model of your device? How old is it?
Customer: Gateway, I don't know how old it is. I bought it about 3 years ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Been about a month. I just push trouble shoot, but it still pops up.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: I don't know much about computers. I just pay bills on them. I wouldn't understand what I would have to do.
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Do you mean you are not able to access your email?

What's your internet browser program, such as Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,