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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Just purchased a refurb Dell 990 with windows 7 pro and the

Customer Question

Just purchased a refurb Dell 990 with windows 7 pro and the updates are not loading.
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: Optiplex 990.
JA: Have you installed any updates recently?
Customer: new out of the box and with the exception of Explorer 11, nothing is updating
JA: Anything else you want the computer expert to know before I connect you?
Customer: not at this time
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

When you attempt to run the updates, are you given any sort of error message?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 1 month ago.

When you attempt to run the updates, are you given any sort of error message?

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