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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14372
Experience:  Over 10 years of professional experience.
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My name us Giese. Do I already have a Microsoft email

Customer Question

My name us Jim Giese. Do I already have a Microsoft email account?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: It's a new Dell and I think the OS is Windows 10.
JA: Have you installed any updates recently?
Customer: No. That's what I'm trying to do.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so.
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

If you have a Microsoft Account, the username will be your email address.

If you need to reset your Microsoft account password, do the following:
- Click the following link: http://account.live.com/password/reset
- Fill out all of the requested information
- Once all of that is complete, you will be given the option to reset your password.

If you are told that there is no account for that email address, it means that you don't have a Microsoft account. In this case, you may create a new account at the following page: https://signup.live.com

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at ohe following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

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Expert:  Jason Jones replied 30 days ago.

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason