Hello,I am the person that will be helping you today.
If you have a Microsoft Account, the username will be your email address.
If you need to reset your Microsoft account password, do the following:- Click the following link: http://account.live.com/password/reset- Fill out all of the requested information- Once all of that is complete, you will be given the option to reset your password.
If you are told that there is no account for that email address, it means that you don't have a Microsoft account. In this case, you may create a new account at the following page: https://signup.live.com
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Thank you again, - Jason
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Hello,Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.Thank you,Jason