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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need some help, I try to reset my password with MyIDcare,

Customer Question

Hi, I need some help, I try to reset my password ***** MyIDcare
JA: When did you last reset your username and password?
Customer: I guess it was at least 5 months ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Actually I need the 6 digit pass code, I tried the PIN but for some reason they claim that the first 5 digits in category A is incorrect
Submitted: 29 days ago.
Category: Computer
Expert:  Kevin T replied 29 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 29 days ago.

What account are you trying to reset?