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Hi. My name is***** you for your question and the opportunity to assist.
Is this a new installation of Windows 7 and Service Pack 1?
Thanks. Does the computer just search and search but never finds any updates?
If that's the case you need to download a newer Windows update client.
Get it here: https://support.microsoft.com/en-us/kb/3138612
Install that. It may still take a while for downloads to come in.
I'll check back later to see how it's going.
Hi. Any progress on the updates?