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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to set up new Iphone 6s+ but says the email address

Customer Question

trying to set up new Iphone 6s+ but says the email address is already beinb used
JA: Just to clarify, what email service provider are you using?
Customer: sorry being. aol.
JA: Have you installed any updates recently?
Customer: did the latest update
JA: Anything else you want the computer expert to know before I connect you?
Customer: just how to rember a password ***** never set up
Submitted: 3 months ago.
Category: Computer
Expert:  Jason Jones replied 3 months ago.

I am the person that will be helping you today.

Do you need help with your Email account or with your Apple ID?

I will be standing by, looking forward to your response.

Thank you,