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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was just on my computer and now u say I haven't had this

Customer Question

I was just on my computer and now u say I haven't had this Id Or password ***** 2 yrs.***@******.*** my poassword has been changed for a few of my sites to slumber2468 so off hand I do not remember 2 yrs back what my password ***** facebook is. I have never had u question any od this till now what gives.
JA: When did you last use the account?
Customer: I just usually go into it.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I would like to keep my***@******.*** If my password ***** ***** slumber2468 with u please put it as such.
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message when using your MSN email account and/or your Facebook account?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,