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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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On September 23, 2016, because my monitor was not working, I

Customer Question

On September 23, 2016, because my monitor was not working, I ordered a new one which arrived within two or three days. My computer is a Dell Vostro 270s, which I purchased in March of 2013. I have managed to set up the new monitor and its cables. My problem is that there doesn't appear to be any where I can plug them into my computer. Any suggestions?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It's a Dell v
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, think I have covered my issues. Thanks.
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. You may need an adapter for some older computer models.

What's the model of your new monitor? Please check at the label(s) on your monitor, usually at the back, for the model of it.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,