Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if you access your e-mail account only on your Mac computer or another device as well, such as phone or tablet?
Let me know,
Thanks for the information!I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
No problem. I am glad the problem is gone now!
In case it returns, or if you require any other assistance, let me know.