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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The computer is very slow and when using the internet I keep

Customer Question

The computer is very slow and when using the internet I keep getting messages that "msn not responding" or that "the page cannot be displayed." Also, when I bring up a page, the pictures associated with that page either come up very slowly or not at all.
JA: Have you done a bandwidth test?
Customer: No, however I have Xfinity/Comcast fiber optic internet and shpuod have plenty of bandwidth.
JA: Have you installed any updates recently?
Customer: Yes, Malwarebytes and McAfee updates have been installed recently. However, it seems that must of my problems began after the installation of Windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 30 days ago.
Category: Computer
Expert:  Cody replied 30 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 30 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?