Hello, how are you doing today?What would you like as your first tab instead of the UPS site?I can help you set it to another website you prefer instead
I am here yes - this service is not free
When you asked your question there was a terms of service page indicating how the payments work
I am not in the billing department so I don't know how much you are paying for your question but I sent you a remote service request for $5 which is usually $39, did you get it?Here are the terms:http://ww2.justanswer.com/terms-service
Also, you are entitled to a full refund for 30 days so there's nothing to worry about regarding that, if you're not satisfied you can always use that option.Would you like me to continue helping you with your problem or would you like to speak to billing?
My initial response to you was:Hello, how are you doing today?What would you like as your first tab instead of the UPS site?I can help you set it to another website you prefer insteadDid you get that?
I'd imagine you could understand some questions require more information to give a solid answer to - if I were to give you a generic answer to your question it might or not work so the usual approach is ask the customer a few questions so we can make sure your question is answered in the most efficient way.This link will show you how to request a refund:http://ww2.justanswer.com/help/topics/143If you'd rather do it over the phone I can also give you billing's phone number
You're most welcome and sure, no problem.Hope you get the problem resolved and if you change your mind feel free to send me a reply and I'd be more than happy to help you out.Regards,Martin