How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am trying to update my Visa card information. My card

Customer Question

I am trying to update my Visa card information. My card number was used out of town and the bank had to send me a new card with the same number but different expiration dates and number on the back. I can't see where I can edit the numbers. There is no pull down for this!!!!! The last 4 numbers of the account are the same. I don't want to add a new account. I should be able to edit what is there since the numbers are the same. I couldn't order what I wanted because of this so what I wanted is probably sold by now.
JA: Have you contacted anyone about your account?
Customer: Pam Johnson
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: October 29 no
Submitted: 5 months ago.
Category: Computer
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

Please confirm the name of the web shop you want to update the Visa card information for, and I will help you solve the problem.

Thanks,

IT Miro

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Hello!

Let me know if you were able to receive my messages.

Related Computer Questions